fe88 Terms & Conditions

Registration Eligibility

To open an account on the fe88 platform and use any gaming or betting service, the following conditions must be met:

• You must be 21 years of age or older.
• You must be a legal individual with the legal capacity to enter into a contract on your own behalf.
• If you are a resident of a prohibited jurisdiction, you may not use this platform.
• Each individual may create only one account.

fe88 may request identity documents or other verification at any time to confirm age. This platform is for users aged 21 and above only.

Registration Process

When creating an account on fe88, you must provide accurate, complete, and up-to-date information. Registering with false or misleading information may result in immediate suspension or termination of the account, and any balance in that account may be forfeited.

Password & Account Security

You are fully responsible for keeping your login details confidential. Please keep the following in mind:

• Do not share your password with anyone.
• Report any unauthorised access to your account to fe88 immediately.
• You are fully responsible for all activity carried out from your account.
• Creating multiple accounts from the same device or network is strictly prohibited.

Identity Verification (KYC)

fe88 reserves the right to verify the identity of any member when deemed necessary. A national ID card, passport, or other government-issued document may be requested for verification. Withdrawals may be temporarily suspended until verification is complete.

Deposits

fe88 currently accepts deposits via bKash, Nagad, and Rocket. Key deposit terms:

• Minimum deposit amount: ৳100 (per method).
• Only mobile banking accounts registered in your own name may be used for deposits.
• Deposits from third-party accounts are strictly prohibited and such transactions may be suspended.
• The balance will be reflected in your account once the deposit is successfully processed.

Withdrawals

Key withdrawal terms are listed below:

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 5 to 30 minutes.
• Withdrawals must be made through the same method used for the deposit — bKash, Nagad, or Rocket.
• All applicable wagering requirements must be met before submitting a withdrawal request.
• fe88 reserves the right to carry out additional verification for suspicious or unusual transactions.

Fraudulent Activity

If a member is found to be involved in chargebacks, money laundering, or any other fraudulent activity, fe88 reserves the right to permanently close that account immediately and forfeit all balances.

Welcome Bonus

The fe88 first deposit welcome bonus applies under the following terms:

• 150% bonus on the first deposit, up to a maximum of ৳20,000.
• Example: Deposit ৳1,000 and receive a ৳1,500 bonus, giving a total balance of ৳2,500.
• Or: Deposit ৳28,000 or more and receive the maximum bonus of ৳20,000, for a total of ৳48,000.
• Wagering requirement: The bonus amount must be wagered 20 times (on the bonus only, not on deposit + bonus).
• Example: ৳1,500 bonus × 20 = ৳30,000 in total wagers must be completed before withdrawing bonus winnings.

General Bonus Terms

• Each bonus offer applies once only, and once per account.
• Multiple bonus claims from the same device, IP address, or household are not permitted.
• Bonus funds may only be used to play games available on the platform.
• fe88 reserves the right to modify or cancel any bonus offer at any time without providing a reason.
• If bonus abuse is identified, the relevant account may be suspended.

Fair Play Assurance

fe88 is committed to ensuring fair play as a safe and reliable platform. All data is secured using SSL encryption technology. Our games are operated by globally recognised providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and others) and are independently audited.

Prohibited Activities

The following activities are strictly prohibited on the fe88 platform:

• Using any automated bots, software, or artificial means to play.
• Exploiting system errors or bugs.
• Colluding with other users to gain an unfair advantage.
• Any attempt to manipulate game outcomes.
• Using the platform for money laundering or any other illegal activity.

If a member is suspected of or found to have engaged in any of the above, the account will be closed immediately and all winnings may be forfeited.

Winnings Confirmation & Dispute Resolution

Game server logs will be treated as the definitive authority. If a technical error produces an abnormal result, fe88 reserves the right to void that round and refund the bet. For any dispute, please contact the support team first via live chat or email.

VIP Tiers & Benefits

The fe88 VIP program has five tiers. A weekly cashback is provided at each tier:

• Bronze — weekly cashback up to 0.2%.
• Silver — weekly cashback up to 0.4%.
• Gold — weekly cashback up to 0.6%.
• Platinum — weekly cashback up to 0.8%.
• Diamond — weekly cashback up to 1.0%.

You can advance to higher VIP tiers through regular active play. fe88 reserves the right to modify VIP benefits.

Personal Data Protection

fe88 treats the protection of users' personal data as its highest priority. All data transfers are kept secure through SSL encryption technology. Full details are available on our Privacy Policy page.

Cookies & Tracking

The fe88 website uses cookies to ensure the site functions correctly and to improve the user experience. Continued use of the site will be considered acceptance of the cookie policy.

Sharing Data with Third Parties

fe88 does not sell users' personal data to any third party. However, limited data may be shared with relevant third parties for legal obligations, fraud prevention, or payment processing purposes, and only within the scope of these terms and our privacy policy.

Aware & Safe Gaming

fe88 takes responsible gaming very seriously. We believe gaming should be enjoyable and safe — not a source of financial or mental distress.

• Only play with money you can afford to lose without affecting your finances.
• Set a budget for yourself and do not exceed it.
• Do not play under the influence of alcohol or medication.
• Do not treat gaming as a source of income.

For more information, please read our Responsible Gaming page.

Self-Exclusion & Limits

If you feel gaming is getting out of your control, please let our support team know. fe88 can arrange self-exclusion, deposit limits, or temporary account suspension at a member's request.

Copyright & Trademarks

All content on the fe88 platform — logos, designs, software, text, graphics, videos, and other materials — is the intellectual property of fe88 or its licensors. Reproducing, distributing, or using this content for commercial purposes without prior written permission from fe88 is strictly prohibited.

Permitted Use

Use of the fe88 platform for personal, non-commercial purposes is permitted. The following activities are strictly prohibited:

• Downloading, copying, or modifying any part of fe88.
• Reverse engineering or decompiling the website.
• Creating mirror sites or republishing content.

Service Availability

fe88 makes every effort to ensure maximum uptime; however, the service may be temporarily unavailable due to technical maintenance, server updates, or unforeseen circumstances. fe88 is not liable for any losses arising from such situations.

Third-Party Services

fe88 is not directly responsible for transaction delays caused by technical issues on the part of bKash, Nagad, or Rocket; however, we will provide every possible assistance to resolve the issue.

Technical Failures

If a connection is lost during a game or a game remains incomplete due to a technical error, fe88 will make its decision based on the server logs. That decision will be considered final.

fe88's Authority

fe88 may suspend or permanently close an account at any time without prior notice in the following circumstances:

• Any breach of these terms and conditions.
• Providing false or incomplete information.
• Suspicious or fraudulent activity.
• Failure to pass age verification.
• Instructions from a legal or regulatory authority.

Closed at Member's Request

If you wish to close your account yourself, please inform our support team via live chat or email. It is recommended that you withdraw all eligible balances before closing your account.

Support Contact

fe88 provides 24/7 customer support — in both Bengali and English. Contact us:

• Live Chat: Directly through the website, 24 hours a day, 7 days a week.
• Email: [email protected]

Dispute Resolution Process

In the event of a dispute, please first try to resolve it through our customer service team. Most disputes are targeted to be resolved within 24 to 72 hours. If a resolution cannot be reached through customer service, you may submit a formal complaint in writing.

Right to Make Changes

fe88 reserves the right to modify, amend, or update these terms and conditions at any time. For significant changes, an attempt will be made to notify members via their registered contact method.

Continued use of the platform after any changes will be considered as your acceptance of the revised terms and conditions. It is therefore recommended that you visit this page regularly.