🛡️ Safe & Mindful Gaming

Play Responsibly,
Enjoy the Fun

At fe88, we believe gaming should be a source of entertainment — not stress or problems. We are always here to help you keep your gaming safe and enjoyable.

What is Responsible Gaming at fe88?

fe88 is a trusted online gaming platform in Bangladesh. The mental well-being and financial safety of every player is our highest priority. Responsible gaming means playing in a way that keeps it purely entertainment — without negatively affecting your daily life, family, or financial stability.

We want you to make informed decisions — how much time to spend, how much money to use, and when to take a break. fe88 provides a number of tools and features to give you that control.

Please note: gaming is only for those aged 21 and above. If you ever feel that gaming is getting out of control, contact our support team right away.

Our Protection Tools

Every tool below is easily accessible from the fe88 dashboard. Keep your gaming experience fully in your own hands.

Deposit Limit Setting

Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit is subject to a waiting period, to prevent impulsive decisions.

Session Time Limit

Decide in advance how many hours you will play in one session. When the set time is up, fe88 will automatically send you a break reminder. Taking breaks is one of the most important parts of healthy gaming habits.

Loss Limit

Set an option for your account to be automatically deactivated after a specified loss amount. This reduces the risk of playing beyond your budget and provides financial protection.

Time-Out Feature

If you need some rest, take a time-out from 24 hours to 30 days. During this period, no deposits or gaming activity will be possible on your account. When the time-out ends, the account is reactivated automatically.

Self-Exclusion

If you feel you need to stop gaming entirely, choose the self-exclusion option. Options are available from 6 months to permanent exclusion. Once self-exclusion is in effect, the account cannot be reopened under any circumstances.

Reality Check Reminder

Keep pop-up notifications enabled at set intervals to inform you how long you have been playing and how much has been spent in total. This awareness helps you make healthy decisions.

Warning Signs of Problem Gaming

If you or someone you know shows the signs below, it is worth seeking help. This is a sign of awareness, not weakness.

If gaming is causing anxiety rather than enjoyment, contact us without delay. fe88's support team is available 24/7 for you.

  • Continuing to play after spending beyond your budget, or placing larger bets to try to recover lost money.
  • Being unable to stop playing, or feeling uncomfortable and irritable when you do stop.
  • Prioritising gaming over family, friends, or work.
  • Taking on debt or falling into financial difficulty to cover gaming costs.
  • Hiding your gaming from family or close ones, or lying about it.
  • Experiencing sleep problems, stress, or anxiety because of gaming.
  • Feeling compelled to reinvest winnings from gaming rather than withdrawing them.

How to Use Protection Tools

After logging in to fe88, simply follow the steps below from your profile settings.

01

Log In to Your Account

Log in to your account at fe88 and click the profile icon at the top right.

02

Open the 'Responsible Gaming' Menu

Find the "Responsible Gaming" option inside your Profile Settings.

03

Set Your Limits

Set your deposit limit, loss limit, or session time limit — whichever suits you.

04

Confirm Your Changes

Once a limit is saved, it takes effect immediately. Reducing a limit is instant; increasing one is subject to a delay.

21+ Age Requirement

Gaming at fe88 is only for those aged 21 and above. Minors are strictly prohibited from opening an account or gaming. Age verification must be completed during account registration.

If there are minors in your household, use parental control software on your device and keep your login details secure.

fe88 may request identification for age verification at any time. If a user is found to be under 21, their account will be closed.

Simple Tips for Healthy Gaming

  • Set a fixed budget before you start gaming and stick to it.
  • Never play with the aim of recovering money you have lost.
  • Do not treat gaming as a source of income — it is a form of entertainment.
  • Avoid gaming when you are drinking or excessively tired.
  • Take regular breaks and spend time with family and friends.
  • Never use money set aside for essential expenses to game.

Need Help? We're Here

If you run into any gaming-related problems or need help using the protection tools, fe88's support team is always here for you.

Live Chat

Get live chat support in Bengali and English, 24/7.

7 days a week, 24 hours a day

Email Support

Send an email with a detailed description of your issue.

[email protected]

Frequently Asked Questions

Log in to your account, go to profile settings, and open the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately; increasing a limit is subject to a waiting period.

For a fixed-term self-exclusion, you can reactivate your account by contacting the support team once the period ends. However, for permanent self-exclusion, there is no option to reopen the account. fe88 enforces this policy very strictly.

A time-out is a temporary break — typically from 24 hours to 30 days — that ends automatically after the set period. Self-exclusion is a long-term or permanent break, intended for more serious situations. If you feel you need a short break, a time-out is sufficient; if you need a complete break, choose self-exclusion.

No. Gaming at fe88 is only for those aged 21 and above. Age verification is mandatory during account registration. If a minor is found to have opened an account and this comes to fe88's attention, the account will be closed immediately.

Contact us via fe88's live chat or email ([email protected]). Our support team is available 24/7 in Bengali and English. They will listen to your situation and help you set up the appropriate protection tools.

A reality check is an automatic pop-up message that appears at set intervals (for example, every 30 minutes or every hour). It shows how long you have been playing and the total amount spent or won during that session. With it enabled, you can make a conscious decision about whether to continue playing.

Start Gaming Safely

Use the responsible gaming tools and enjoy a great experience at fe88. Check our FAQ for any assistance, or log in directly to set up your tools.

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